Stop the sickness spiral before it starts

Care home absence management software displaying holiday calendar

You know something’s wrong with absences – but you can’t prove it

There’s a pattern. The same people calling in sick on Mondays. Duvet days. The same last-minute cancellations before bank holidays. You can feel it, but when you check the records, they’re scattered across spreadsheets, diaries, and paper files.

By the time you’ve gathered the evidence, you’ve wasted hours. And by the time you address it, the damage is done: agency costs have spiked, permanent staff are burnt out, and residents have been cared for by unfamiliar faces.

How Syncurio absence management works

Holiday tracking that prevents disputes

Staff can see their holiday balance anytime. Requests go through the system. Approvals are logged. When someone claims they had more holiday left, you have the records to show exactly what was taken and when.

Automatic integration with rostering

Allow employees to accrue and take holiday across multiple roles with different contract termWhen holiday is approved, it blocks that person from being rostered, should you choose. No more accidentally scheduling someone who’s on leave. No more phone calls on their day off asking why they didn’t show up.

Sickness tracking and pattern visibility

Every sickness absence is logged. You can see frequency, duration, and patterns across time. Monday absences spike for someone? Absences always fall around school holidays? The data tells the story.

Absence cost tracking

See exactly what absences are costing you – in agency fees, in overtime, in lost productivity. When you’re having conversations about absence patterns, you can show the financial impact.

Staff visibility at clock-in

Staff see their Bradford Factor score when they clock in. They know the thresholds. They understand how their absences compare. This transparency alone changes behaviour—people think twice before calling in sick for a minor reason.

Return-to-work process triggers

After sickness absences, or other leave, return-to-work conversations are automatically triggered. KIT days scheduled.  No more forgetting to follow up. No more inconsistent treatment. Everyone goes through the same fair process.

From Bradford Factor 188 to 12.58

Harbour Care Centre was trapped in the same cycle. High absenteeism. Constant agency reliance. No visibility into what was really happening. 

Then they brought in Syncurio. They added 12 months of historical sickness data. For the first time, they could actually see the patterns. 

The result? Bradford Factor dropped to 12.58. Agency spend went to zero. Staff morale improved. Care quality went up because residents saw familiar faces every day.

Case study >

The impact

MetricResult (Harbour Care Centre)
Bradford Factor188 → 12.58 (93% reduction)
Agency spendReduced to zero
Staff moraleImproved – people want extra shifts now
Care qualityResidents see familiar faces daily

Syncurio transformed how we manage our team. We’ve built a culture of responsibility, and our care quality shows it.

Wayne Price – Manager, Harbour Care Centre

Book a demo and we’ll show you how Syncurio’s absence management works—including Bradford Factor scoring, pattern visibility, and the integrations that make it all connect.

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