Your care home system should work for you, not against you
You chose a bigger system because you needed something better than spreadsheets. But you’re spending more time fighting the system than running your homes.
You bought software to make life easier. Instead, you’ve got another full-time job just keeping it running.
When you first got your current system, you thought the hard part was over. Finally, a proper system. No more spreadsheets.
But now?
You’re logging support tickets that go unanswered for days. When you finally get a response, it’s clear they don’t know the industry – so you have to explain basic care home operations all over again. The system goes down, forcing your team back to manual processes. Invoicing throws up duplicates, creating billing disputes with families you then have to sort out.
The worst part? You can’t troubleshoot anything yourself because support is ticket-only, and they don’t understand residential care.
Software built for residential care, supported by people who get it
Syncurio was built by care home operators who’ve run residential homes. Not domiciliary care that’s been adapted. Not generic workforce management dressed up for care.
See how it works | Request a demo
Features our trusted network of Care Operators use:
Support you can actually reach
Phone and email support from people who’ve worked in care homes. No more ticket queues. No more explaining what “occupancy rate” means.
When something needs fixing, you speak to someone who understands your operation. They know why resident billing disputes matter. They know why system downtime at shift handover is a crisis, not just “an inconvenience.
Resident billing that doesn’t create disputes
Integrated billing connected directly to care delivery and time tracking. No manual reconciliation. No duplicates. No surprises.
When families query an invoice, you can show them exactly what care was delivered, when, and by whom. Everything matches because it’s all in one system, not cobbled together.
Your time goes back to managing homes, not managing billing errors.
Built for residential from day one
The system works the way residential care works. Rostering that understands permanent staff patterns. Reporting that speaks the language of care home finance. Workflows designed around how you actually operate.
No more workarounds for features that “kind of work” if you do them in a specific order. No more maintaining backup manual processes for when the system doesn’t do what you need.
What our clients say (by job title)
Ready to make the switch?
Two ways to take the next step
Option 1: See it in action
Book a 30-minute demo where we’ll show you exactly how Syncurio handles the problems you’re facing with your current system right now. Bring your billing issues, your support frustrations, your workarounds… we’ll show you how it works in Syncurio.
Option 2: Compare side-by-side first
Download “Making the Switch to Syncurio: What to Expect” – a straightforward comparison covering support, billing accuracy, uptime, migration process, and costs. No sales fluff.